Pre-Live Checklist – Ensure a Smooth Live Shopping Experience

To minimize risks and maximize results for your Live Shopping events, we’ve created a clear Pre-Live Checklist. This guide walks you step by step through all the preparations – from design and integrations to training, testing, and promotion – so that your team feels confident and ready when it’s time to go live.


Prep Work & Design


Before diving into the technical setup, decide on the basics: how your event should look, how the player will behave, and who is responsible for each task

.- Decide on Player Behavior & Design (theming) Theming guide

- Decide on creating your Landing Page or utilizing Channels Show on the home page and landing page after the show, information on using Channels here

- Decide on delegating who is responsible for which action (RACI)


Prep Work & Design


Show Setup


- Add Chat Terms & Privacy Policy

- Create Show in Dashboard Create Show / Launch Show

- Embed Show on site / Add to Channel Embed a Show on your landing page created with a Channel

- Add products / action cards

- Subtitles Add subtitles to Pre-recorded show

- Promote Show

- Prepare Chat Messages, Welcome Message, promo code, questions

- Activate Floating Action Widget

- Prepare the Multistream Integration (if relevant)SHARP TEST: Test Show + gears

- SHARP TEST: Test Show + gears

- Send your CSM & support@bambuser.com production link to your landing page with the test show to validate


MODERATION


- Add Moderators

- Each moderator has uploaded an business logo and updated display name


Sharp test


- Test Show Created

- Host ready to test

- Go Live with the App

- Go Live with External Cameras

- Go "Live" with Pre-recorded video

- Test Split Screen Feature

- Moderators ready to test

- Mock purchase >$1 made

- URL sent to CSM & support@bambuser.com to verify intergration


Promotion


- Show is promoted via socials

- Show is promoted via Newsletters

- Banners Completed

- Multistream to social is connected via the dashboard


Launch


- Show has been added to landing page

- Moderators know which show to access and when

- If having a LIVE host - Host is ready to launch

- If pre-recorded live: Show is scheduled correctly