Pre-Live Checklist – Ensure a Smooth Live Shopping Experience

To minimize risks and maximize results for your Live Shopping events, we’ve created a clear Pre-Live Checklist. This guide walks you step by step through all the preparations – from design and integrations to training, testing, and promotion – so that your team feels confident and ready when it’s time to go live.


Prep Work & Design


Before diving into the technical setup, decide on the basics: how your event should look, how the player will behave, and who is responsible for each task

.- Decide on Player Behavior & Design (theming) Theming guide

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- Decide on creating your Landing Page or utilizing Channels Show on the home page and landing page after the show, information on using Channels here

- Decide on delegating who is responsible for which action (RACI)


Prep Work & Design


Show Setup


- Add Chat Terms & Privacy Policy
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- Create Show in Dashboard Create Show / Launch Show
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- Embed Show on site / Add to Channel Embed a Show on your landing page created with a Channel
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- Add products / action cards
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- Subtitles Add subtitles to Pre-recorded show

- Promote Show
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- Prepare Chat Messages, Welcome Message, promo code, questions
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- Activate Floating Action Widget
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- Prepare the Multistream Integration (if relevant)SHARP TEST: Test Show + gears

- SHARP TEST: Test Show + gears
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- Send your CSM & support@bambuser.com production link to your landing page with the test show to validate


MODERATION


- Add Moderators
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- Each moderator has uploaded an business logo and updated display name


Sharp test


- Test Show Created
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- Host ready to test
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- Go Live with the App
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- Go Live with External Cameras
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- Go "Live" with Pre-recorded video
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- Test Split Screen Feature
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- Moderators ready to test
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- Mock purchase >$1 made
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- URL sent to CSM & support@bambuser.com to verify intergration


Promotion


- Show is promoted via socials
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- Show is promoted via Newsletters
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- Banners Completed
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- Multistream to social is connected via the dashboard


Launch


- Show has been added to landing page
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- Moderators know which show to access and when
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- If having a LIVE host - Host is ready to launch
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- If pre-recorded live: Show is scheduled correctly